Frequently Asked Questions (FAQ) – Elma Vada Studio
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Custom & Personalized Engraved Pens – How to Order?
At Elma Vada Studio, we specialize in high-quality engraved pens, perfect for executive gifts, corporate branding, and professional milestones.
• Enter your personalization text in the “Personalization” field at checkout or leave a message in the Order Notes.
• If your engraving text exceeds the recommended character limit, contact us before ordering. We’ll confirm the engraving field size to ensure readability.
• Need bulk orders for corporate gifting? Contact us for custom branding options and volume discounts.
🔹 Tip: Double-check spelling and details before placing your order to ensure accuracy.
Can I Change or Cancel My Order After Placing It?
We understand that business orders need to be precise. Here’s how we handle modifications:
✅ Order Cancellation: If you placed an order by mistake, contact us immediately. We can cancel your order before engraving begins.
✅ Changing Personalization Details: Please verify all spelling and engraving requests before checkout. Once engraving is complete, we cannot make changes.
✅ Address Changes: If your order hasn’t shipped yet, contact us to update your shipping address. Once shipped, we cannot reroute packages.
🚨 Important: If an order has already been engraved or shipped, we cannot modify or cancel it.
How Long Does Production & Shipping Take?
At Elma Vada Studio, we ensure fast turnaround times to meet your business gifting deadlines.
📦 Production & Engraving Time: 24 hours (excluding weekends & holidays).
🚀 Shipping Options:
• USPS First Class Mail (Standard shipping) – Estimated 3-5 business days.
• USPS Priority Mail (Faster shipping) – Estimated 2-3 business days.
• Express Shipping Upgrades Available at checkout for urgent orders.
🔍 Tracking & Delivery Issues:
• Once your order ships, you will receive a tracking number.
• If your tracking status says “Delivered” but you haven’t received it, try these steps:
• Check with your office reception, mailroom, or colleagues in case it was received on your behalf.
• Contact your local post office with your tracking number.
• If the package is missing, reach out to us—we’ll help you find a resolution.
Pen Specifications & Engraving Details
To ensure your engraved business pens meet your expectations, please review our specifications:
📏 Premium Engraved Pens: Designed for professionals, available in elegant finishes.
📏 Engraving Size: Optimized for logos, names, or custom text with clear readability.
📏 Customization Options: Choose from script, block, or corporate-style fonts.
If you have specific branding or logo engraving requests, contact us before placing your order.
Corporate & Executive Gift Packaging Options
Make your engraved pen gift-ready with our premium packaging services:
🎁 Gift Wrap Upgrade: Available at checkout for an elegant, professional presentation.
💌 Personalized Message: Add a custom note on a small card—perfect for employee appreciation, promotions, and corporate gifting.
💡 Ideal for: Executive assistants, HR and marketing teams, procurement specialists, and corporate gifting coordinators.
Why Business Professionals Choose Elma Vada Studio
✔ Fast, reliable production & shipping – Orders engraved and shipped within 24 hours.
✔ High-quality craftsmanship – Elegant, durable engraved pens ideal for executives, employees, and corporate clients.
✔ Custom branding options – Perfect for corporate gifts, client appreciation, and promotional events.
📩 Need bulk orders or custom branding? Contact us for corporate pricing and logo engraving options. 🚀